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How to apply for pension appointment online - algorithm of actions

Покрокова інструкція для отримання пенсії через інтернет. Photo: Sud.ua

In Ukraine, a pension appointment application can be submitted remotely without visiting the Pension Fund offices. To do this, you just need to use the PFU web portal and have a qualified electronic signature. The relevant algorithm of actions was published by the Main Department of the Pension Fund of Ukraine in Ivano-Frankivsk region. This is stated by Sud.ua.

Submit a pension appointment application online: step-by-step algorithm

To apply for a pension online, it is necessary to follow several sequential steps on the website of the Pension Fund of Ukraine.

  • authenticate in your personal account at portal.pfu.gov.ua using the qualified electronic signature

  • in the left menu, select the item «Application for pension appointment» in the section «Regarding pension provision»

  • fill out the electronic application and choose the type of pension from the list

  • upload prepared scanned copies of documents and generate the application

  • check the data, sign the application with an electronic signature and send it to the PFU

The status of the application processing can be tracked in your personal account under the «My appeals» tab.

Document requirements

The Pension Fund has also established clear technical requirements for scanned documents that are attached to the application.

  • the size of each file should not exceed 1 MB

  • acceptable formats: JPG, JPEG or PDF

  • multi-page documents should be scanned completely and attached as one file

  • scanned copies must be made from the originals

  • images should be color, clear and readable

  • file names should match the type of document

The Pension Fund emphasizes that adherence to these requirements speeds up the application review and reduces the risk of refusal due to technical errors.

Let us remind you that the Pension Fund of Ukraine provided clarification on the necessary insurance experience for pension appointment by age, defining the requirements for 2025 and 2026 years.