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A New Phone Number Scam Targets Ukrainians Abroad, Draining Their Bank Accounts

Фальшиві дзвінки підривають фінансову безпеку українців за кордоном.

Ukrainians Abroad Hit by Sophisticated Cyber Fraud

Ukrainians who sought refuge abroad following the full-scale invasion are now falling victim to a novel cybercrime scheme. In 2025, the National Bank of Ukraine warned of a specific fraud method exploiting deactivated Ukrainian phone numbers linked to bank accounts. Criminals are actively purchasing these reactivated numbers, which become available after subscribers fail to use or top up their accounts for 6 to 12 months, depending on the mobile operator. This scam preys on the displacement and changed circumstances of those forced to flee.

According to reports, mobile operators have the right to release deactivated numbers back into general sale. Fraudsters deliberately buy these recycled starter packages. The old phone number often remains linked to the original owner's bank account, making it a key for criminals. Upon obtaining the SIM card, the scammer can initiate a password reset for the previous owner's online banking. The bank's system then sends an SMS confirmation code to that number, granting the fraudster full access to the victim's finances.

Using this access, the criminals drain all of the victim's accounts, wiping out savings, available credit, and deposit funds. Furthermore, the compromised accounts are frequently used to instantly apply for and obtain multiple online loans from microfinance organizations. This highlights the severe financial threat facing Ukrainians residing outside their country.

Recommended Precautions to Prevent Fraud

To prevent falling victim to this scheme, the following steps are recommended:

  • Regularly check the status of your financial accounts and linked phone numbers.
  • If you have no plans to use your Ukrainian SIM card, update the contact number in your internet banking profile to your current, active number.
  • An alternative is to top up your Ukrainian number with a minimal amount or perform a paid action every few months to keep it active.

These actions can help you avoid the trap set by these cybercriminals.

This situation underscores the critical need for vigilance in financial matters, especially for Ukrainians abroad. Amid rising threats from cybercriminals, particularly in the context of war, proactive measures to protect personal financial data are essential. Public awareness of these new fraud tactics is crucial for reducing risks and safeguarding the financial resources of the Ukrainian people.

As the threat of financial fraud continues to escalate, it is crucial for individuals to understand the importance of protecting their banking information. For more insights on safeguarding your financial assets and the specific data that should remain confidential, refer to the guidelines outlined in the card safety rules provided by the National Bank of Ukraine.