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Oschadbank and PrivatBank Suspend In-Person Services in Kramatorsk, Customers Advised to Use Digital Channels

Клієнти обох банків можуть скористатися онлайн-сервісами, оскільки особистий прийом в Краматорську призупинено.

Oschadbank and PrivatBank Halt Branch Operations in Kramatorsk Amid Security Concerns

Starting November 16, Oschadbank will temporarily stop serving customers at all its branches and ATMs in Kramatorsk due to ongoing security challenges in the area. As a result, local residents will need to rely on the bank’s online platforms to carry out their financial transactions. Alternatively, customers can visit Oschadbank offices in nearby communities.

  • Oschadbank branch in Sloviansk: 44 Poshtova Street
  • Oschadbank branch in Oleksandrivka village: 11 Soborna Street

Oschadbank ATMs will remain accessible in Sloviansk, Oleksandrivka, and the nearby settlement of Cherkaske. For further assistance, clients can contact Oschadbank’s call center at 0-800-210-800.

Similarly, PrivatBank’s last operational branch in Kramatorsk will close temporarily from November 16, also due to the security situation. PrivatBank customers are encouraged to use the Privat24 online service and make use of ATMs and self-service terminals located in safer parts of the city.

Current Conditions in Kramatorsk

With physical banking services on hold, residents of Kramatorsk can continue managing their finances through digital platforms or by visiting branches in neighboring towns. This pause in local banking reflects the complex security environment requiring institutions to prioritize the safety of both staff and clients.

The temporary suspension of banking operations in Kramatorsk highlights the challenging security circumstances in the region, compelling financial institutions to take protective measures for their employees and customers alike.

In scenarios where access to physical banking is limited, digital services become essential for maintaining financial activities. This situation underscores the growing importance of banking digitalization and the need for adaptability amid changing conditions.

As the security situation in Kramatorsk continues to evolve, recent events have further underscored the dangers faced by residents. In a related incident, three utility workers lost their lives due to drone strikes, highlighting the urgent need for safety measures and the reliance on digital services for daily transactions amidst these challenges.