Specialists of the Resilience Centers have had the opportunity to enhance their qualifications through the Competency Enhancement Program. During the trainings, they focused on ethical communication, trauma-informed approach, crisis counseling, and psychological first aid. Participants gained valuable skills that will help them respond better to challenging situations, maintain emotional stability, and avoid burnout in their profession.
This training facilitated the exchange of experiences and mutual support among specialists working with people who have experienced loss, trauma, or forced displacement. The participant teams noted that the knowledge and skills acquired will undoubtedly improve their work with clients and help them be more effective in their profession.