Ukrainian families in Poland have begun receiving notifications from ZUS about the suspension of 800 Plus assistance. The reason cited is discrepancies in data regarding border crossings. This is not a final cancellation of payments: the money is promised to be returned after verification of information. This is reported by InPoland.
Why ZUS suspends 800 Plus payments for Ukrainians
Letters from the Social Insurance Institution indicate that the information in the Border Guard registers does not match the data of the applicants. In particular, the system may incorrectly display a child's departure from Poland or the date of their return.
Even parents of children born in Poland, who had UKR status and did not leave the country, report similar notifications. Some users suggest that a technical error and automatic letter generation might be the cause.
There is currently no official confirmation of a massive failure. ZUS promises to verify the situation. Payments are expected to resume after the data about the child's stay in Poland is clarified.
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How to restore 800 Plus payments in Poland
Parents who have already contacted ZUS report that they were advised to submit a statement in free form. The document must indicate that the child did not cross the border and did not leave the territory of Poland, and then attach the statement to the packet of documents for 800 Plus.
Since this advice is currently based on responses from individual employees, applicants should check the messages in their PUE/eZUS cabinet and contact the institution directly. ZUS may request additional documents or explanations depending on the reason for the blockage.
As of February 1, 2026, updated conditions of the program apply to Ukrainians with UKR status. Parents must reapply, live with their child in Poland, and, as a general rule, confirm work activity. For school-aged children, attendance in the Polish education system is also verified. These requirements are communicated by ZUS and the Polish Ministry of Family.
It is worth noting that in Poland, they aim to impose 30 years in prison for army violations.