When traveling by 'Ukrzaliznytsia' train, make sure to check your belongings, as more than 11 thousand requests for lost items have already been submitted since the beginning of this year. This is 40% more than last year. Among these items are not only common keys and documents, but also quirky items such as a cat helmet, a ukulele, and even a wooden sword. However, if you do lose your valuables, don't rush - just fill out the online application on the 'Ukrzaliznytsia' website, and specialists will help you find them.
«After the arrival of the train, take your time and make sure to check your belongings - are your bushes and seedlings, cats, fishing rods, and helmets all there? If you have lost your belongings, please fill out the form: https://services.uz.gov.ua/lost-and-found. Our specialists will promptly assist in finding and returning them to you,» the message states.
Additionally, 'Ukrzaliznytsia' encourages passengers to be careful when filling out the application for the return of lost items, as changes cannot be made after submitting the form. To simplify the search, it is important to provide as many details as possible. The company processes requests promptly and usually contacts passengers within a day in the order they are received.
Changes in the schedule of international trains of 'Ukrzaliznytsia'
'Ukrzaliznytsia' announced temporary changes to the schedule and routes of international trains to Hungary and Austria. From August 25 to September 20, 2025, the Hungarian railway will conduct repair work at Budapest-Keleti station, which may lead to changes in train routes. Passengers are advised to check information about their routes before departure.
Overall, 'Ukrzaliznytsia' raised the issue of the increase in the number of requests for lost items and urgent changes in international trains, emphasizing the importance of attentiveness and prompt response from passengers in such situations.