Introduction of the 2598 Job Support Hotline
On September 8, 2026, Ukraine introduced a complimentary hotline, 2598, aimed at assisting Ukrainians in their search for employment within European Union countries. This initiative is backed by the Estonian company Workium OÜ, which provides expert consultants to help candidates find suitable jobs, coordinate with employers, and offer guidance throughout the hiring process. Calls made to the hotline are free of charge for adult subscribers of Ukrainian mobile networks located within Ukraine.
The hotline operates entirely in Ukrainian, ensuring clear and comfortable communication for job seekers. For those outside Ukraine, the website 2598.eu offers additional support, including live consultations via Viber and Telegram, as well as the option to request a callback. The Workium site hosts a dedicated 'Jobs Abroad' section featuring:
- Company profiles;
- Job descriptions;
- Salary details;
- Work schedules;
- Candidate requirements;
- Information on housing availability and costs.
Additionally, the platform includes a comprehensive job listing directory with photos and videos showcasing workplaces and accommodation conditions. Job postings specify hourly or monthly wages and clarify whether amounts are gross or net. Hotline consultants explain employment terms, working hours, living expenses, and confirm whether positions are available for the desired start date. Importantly, callers to 2598 do not need to specify a particular country or employer, allowing for a more flexible job search experience.
Services Offered by the Hotline
The free services provided by the hotline encompass:
- Personalized consultations;
- Job matching;
- Employment assistance;
- Ongoing support throughout the recruitment process.
Costs such as travel, meals, and housing depend on the specific vacancy and are clarified individually. The system offers filters to refine job searches based on accommodation, experience, and language skills, simplifying the process for users. While the short number 2598 is accessible from within Ukraine, the online portal 2598.eu enables communication for those abroad.
The launch of hotline 2598 marks a significant advancement in supporting Ukrainians seeking work beyond their borders.
Given current economic challenges and the evolving demands of the job market, this initiative represents a valuable resource for Ukrainians aiming to secure employment within the EU. Access to free expert advice and detailed vacancy information reduces barriers and streamlines the path to international work opportunities.