Deferral through 'Reserve+': why the system finds non-existent caregivers
Ukrainians trying to apply for a deferral of mobilization through the 'Reserve+' application face technical errors that affect their ability to obtain the deferral. The application reports the presence of other caregivers even in cases where they do not exist, leading to refusals in providing the necessary benefits.
For example, one citizen, whose father needs care, was denied because the 'Reserve+' system found other potential caregivers. Lawyer Vyacheslav Kyrda believes that the problem may lie in the digitization of data. According to him, the system may not account for divorce or the status of being an only child due to outdated data in the State Register of Civil Status Acts.
Recommendations for applying for a deferral
Lawyer Yuriy Aivazyan recommends contacting the State Register of Civil Status Acts to clarify the reasons for the refusal. For those wishing to obtain a deferral, submitting a paper package of documents to the Center for Administrative Services (CNAP) is a reliable way. Experts advise first correcting data in the registers through the State Register of Civil Status Acts and then resubmitting the application in 'Reserve+'.
- Contacting the State Register of Civil Status Acts to verify the relevance of the data.
- Filing through the CNAP, which may help avoid problems with the electronic system.
“Most likely, some documents simply do not pull through the Registers.” — Vyacheslav Kyrda
Yuriy Aivazyan adds that 'you did not receive a refusal to process the deferral, but simply could not process it last through 'Reserve+'', which indicates problems in the system, not a lack of grounds for receiving the deferral.
The situation with applying for a deferral through the 'Reserve+' application underscores the importance of updating data in state registers and the effectiveness of electronic systems in Ukraine. Technical errors can significantly complicate citizens' access to benefits enshrined in legislation and indicate the need for further improvement of digital services. Contacting the State Register of Civil Status Acts and CNAP becomes an important step for those seeking to obtain legal rights to a deferral from mobilization.