The government has launched a new Diia service that will allow drivers to process the European Protocol without unnecessary bureaucracy. The entire process will be available in the mobile app from the first quarter of 2026. Information about the accident will be automatically obtained from state registries, which will avoid errors and simplify the process of receiving insurance payments. Drivers will only need to add photos, confirm the data, and sign the document in the app. Now they will be able to track the status of the European Protocol review without contacting insurance companies or the police.
The launch of the new service is expected to simplify and speed up the process of resolving traffic incidents, reduce the burden on the police, and help drivers receive insurance payments faster and without problems.