E-pension certificate in Diia: 18.5 thousand Ukrainians have received the document in a year

E-pension certificates in Ukraine

In Ukraine, there is a digital service for obtaining an e-pension certificate in the 'Diia' application, which has created 18.5 thousand e-documents in its first year of operation. This service allows Ukrainians to quickly and conveniently obtain an electronic version of the pension certificate that confirms the appointment of a pension.

Process of obtaining an e-pension certificate

The process of creating an e-pension certificate can be done through the web portal or by visiting a service center. The electronic version of the certificate is processed faster than the traditional paper one. To create an e-certificate, it is necessary to:

• install the 'Diia' mobile application;
• pass electronic identification.

It is important to note that the e-pension certificate can only be generated if there is information about the appointment of a pension in the Register of Insured Persons.

Thus, the digital service provides an opportunity to simplify the process of obtaining pension documents, making it more accessible and faster for Ukrainians.

The introduction of e-pension certificates in Ukraine is an important step towards the digitalization of state services, which aligns with global trends.

This not only facilitates access to pension documents but also reduces administrative barriers that may affect the elderly. As the country's population continues to adapt to new technologies, such initiatives can help improve the overall level of digital literacy and convenience for citizens.