Ukraine's Diia App to Launch New Tax Service for Real-Time Payments and Monitoring

New Service Coming to the Diia App

According to ХВИЛЯ: The Ukrainian Ministry of Digital Transformation, in partnership with the State Tax Service, is preparing to launch a new feature within the Diia app. This service will enable individuals to interact with the tax system, allowing users to view real-time information on tax assessments and property, reconcile data, receive notifications, and make payments with automatically filled-in details. The Diia app is Ukraine's flagship government services portal, centralizing access to official documents and public services.

This service will be particularly useful for Ukrainian citizens, as data will be automatically pulled from official state registries. Users will be able to check information on taxable objects, including:

• land plots
• apartments
• houses
• non-residential real estate
• vehicles

"The core idea is to transform the process of paying tax debts from a set of confusing bureaucratic actions into a simple service, accessible to anyone with a tax identification number (RNOKPP)." - Valeriia Koval, Deputy Minister of Digital Transformation

Furthermore, the new service will include an intelligent notification system that sends push alerts about new charges, payment deadlines, or overdue amounts. The technical implementation of payments is simplified: the system automatically generates a payment order, and users will be able to make payments using Apple Pay or Google Pay. This will significantly streamline the tax payment process.

The service will also be extraterritorial, meaning Ukrainians residing abroad will be able to use it. It is important to note that the Diia app does not store personal data on its own servers but only displays information from the secure channels of the State Tax Service.

"The state is moving closer to the citizen by providing a service wherever there is internet." - Valeriia Koval

She added that the 'system works as a filter: you see a discrepancy in the registries before it turns into an actual debt.' This will help identify errors in a timely manner, which, in turn, will prevent more serious consequences, such as the seizure of bank accounts, a ban on the disposal of property, or travel restrictions abroad. Prompt reaction to notifications saves one not only from penalties, which accrue for each day of delay, but also from more severe consequences, as noted by the Ministry of Digital Transformation.

Digitization of Government Services

The Ministry of Digital Transformation and the State Tax Service continue to work on improving services for citizens, shifting from a model where the tax authority is punitive to a 'state as a service' model. This indicates the state's intention to make the tax payment process more transparent and understandable for every Ukrainian.

The introduction of the new service in the Diia app is part of the broader strategy of the Ukrainian government to digitize public services and simplify administrative procedures for citizens. Using technology to automate and simplify interaction with tax authorities can significantly reduce the bureaucratic burden on citizens and increase their level of engagement with the state. This can positively impact tax compliance and generally improve tax discipline in the country.

As the Diia app prepares to enhance tax services for users, it's essential to stay informed about the broader changes in Ukraine's tax landscape. For instance, recent reforms have introduced significant adjustments for entrepreneurs and online transactions, which may impact how individuals manage their finances. Understanding these shifts can provide valuable context for navigating the new features in the Diia app. To learn more about these important updates, check out the article on recent tax reforms affecting sole traders and digital purchases.