Pensioners in Occupied Areas Must Complete Identification by December 31 to Continue Receiving Benefits

Mandatory Pensioner Identification in Temporarily Occupied Regions

According to ХВИЛЯ: All pensioners living in territories currently under temporary occupation are required to complete physical identification by December 31 to maintain access to their pension payments. This annual verification is compulsory; failure to undergo identification will result in suspension of pension disbursements. The Ukrainian Pension Fund has outlined the available methods for completing this process.

Available Identification Methods

• Online via Diia ID platform
• Through a video conference call

Pensioners opting for online identification must log into their personal account on the Ukrainian Pension Fund’s web portal or use the official mobile app. Alternatively, those choosing video conferencing can register either through the Pension Fund’s web service or by phone.

For further assistance, pensioners can contact the Ukrainian Pension Fund at 0 800 503 753, (044) 281-08-70, or (044) 281-08-71. To facilitate the process, the fund has also produced instructional videos explaining both identification options.

This initiative by the Ukrainian Pension Fund aims to guarantee uninterrupted pension payments for individuals living under challenging circumstances.

The annual identification procedure serves to verify the identity and eligibility of pensioners for social benefits, a critical measure given the ongoing instability in the region. Offering convenient identification options helps reduce barriers and risks, especially for pensioners who might face difficulties accessing traditional verification methods.