Annual Pensioner Identification on Temporarily Occupied Territories Must Be Completed by December 31: How to Verify Online

Pension Payments to Residents of Temporarily Occupied Areas

According to Пенсії (RSS): Pension recipients living in temporarily occupied territories must complete an annual in-person identification process by December 31 to continue receiving their pension payments. This identification step is mandatory and can be completed through several convenient methods.

Available Methods for In-Person Identification

• The first option allows pensioners to verify their identity online using the 'Diia.Signature' or 'Diia ID' services. To do this, users need to log into their personal account on the Ukrainian Pension Fund’s electronic services portal or through the 'Pension Fund of Ukraine' mobile app. Detailed instructions for completing this process online can be found on YouTube.

• The second method involves identification via video conference. Pensioners must register through the Pension Fund’s open web portal by submitting an 'Application for Identification via Video Conference.' Guidance for this option is also available on YouTube.

For additional support, pensioners can contact the Ukrainian Pension Fund’s Call Center using the provided phone numbers. More comprehensive details about the identification procedure are accessible on the Pension Fund’s official website.

This update is especially critical for pensioners residing in temporarily occupied territories, as it ensures continued access to pension benefits despite limited availability of government services. The introduction of online and video-based identification aims to reduce bureaucratic obstacles and improve social support accessibility for vulnerable populations.