Emergency Service 112 Received 38 Thousand Calls in Sign Language: How to Use the Service

The Ukrainian Emergency Service 112 has been operating across the country for over two years. During this time, its operators have processed more than 9 million calls, including over 38 thousand from people who used the sign language interpreter services. The Ministry of Internal Affairs emphasizes the importance of making services accessible to all categories of citizens.

If you need assistance from Service 112 but have hearing or speech impairments, you can send a short SMS message to 112 indicating that you need help. The response will include a link to a video call where you can communicate with the operator in sign language by turning on the camera on your device.

You can find more details about the process of requesting assistance in sign language at the following link: https://youtu.be/1gQZPT45Oh4. Service 112 is your reliable support at any moment, regardless of the circumstances.

The Ukrainian Emergency Service 112 provides assistance to all categories of citizens, including those with hearing or speech impairments. The pathways for requesting help in sign language make its services more accessible and effective for everyone.