Kyivenergo has launched a hotline for checking meters: how to avoid overpayments

The company has created a special number for organizing the verification of heating, hot, and cold water meters. This service is designed to simplify the procedure and protect consumers from overpayments. The contact number is: (044) 207-88-88.

In Kyiv, a hotline is now operating for checking meters, reported the press service of 'Kyivenergo'.

Consequences of late checks

• for heating - calculations are made based on average indicators from the previous season;
• for hot water - average monthly consumption from the previous year is taken into account.

These charges may be higher than actual consumption.

After contacting the hotline: an inspection and check of the meter will be organized. The data is automatically entered into the database without the need to submit documents independently.

Frequency of checks

Checks should be conducted every 3-4 years, depending on the meter model. Information about the approaching deadline is communicated through personal accounts on the websites of 'Kyivenergo' and the Center for Communal Services. Information about the date of the check can be found in the technical passport or in the document of the previous check.

Advantages for consumers:

• correct calculations;
• absence of overpayments;
• absence of bureaucracy.

The company 'Kyivenergo' has launched a hotline for checking meters, simplifying the procedure for consumers and protecting them from possible overpayments. Conducting regular checks is key to correct calculations and avoiding issues with utility payments.