How to check the travel ban from Ukraine online: a guide from the State Border Guard Service

Ukrainians can check temporary travel restrictions in the Personal Cabinet of the State Border Guard Service. The service displays bans imposed based on court decisions or orders from the State Executive Service. The State Border Guard Service reports this on the Government Portal.

How to check departure restrictions in the Personal Cabinet of the State Border Guard Service

The service operates around the clock and verifies data in real time. You can only check your own data through the cabinet.

1. Open the Personal Cabinet on the official website of the State Border Guard Service.
2. Log in using Diya.Signature, BankID or a qualified electronic signature.
3. Check the result. The system will display one of two statuses: 'No restrictions' or 'There is a temporary restriction.'

The cabinet does not display restrictions that are in effect during martial law. The status 'No restrictions' pertains only to those bans that the service checks. Grounds for departure and documents are verified separately by border guards. An example of how a court evaluates such decisions can be found in the material regarding refusal to leave at the 'Shehyni' checkpoint.

What to do if the cabinet shows a travel ban

A temporary restriction may be related to debts for alimony or non-compliance with a court decision. A debt or unpaid fine alone does not create an automatic ban. A separate decision or order is needed for that.

If the service showed a temporary restriction:

1. Clarify the reason. If there is an enforcement proceeding, contact the enforcement officer handling it and request the details of the document on the basis of which the restriction was imposed.
2. Clarify the procedure for lifting the restriction. If you have already paid the debt, check whether the authorized body has processed the lifting of the restriction and whether it has transmitted information to the State Border Guard Service.
3. Check the status again before traveling. Do this in advance to have time to clarify the information if the record is still displayed.

If you plan to travel to the EU, separately check documents for entry. The State Border Guard Service cabinet checks separate restrictions on departure from Ukraine, while the entry conditions are determined by the destination country.