Utility debts are rising
The head of the Consumer Union of Utilities Oleg Popenko reported serious problems with the provision of utility services in Ukraine. According to him, in Kyiv and dozens of other cities, there is already a regime of constant absence of electricity, heating, and water. This leads to the accumulation of debts among the population, which is forced to pay utility bills in full, even if the services are not actually provided.
Popenko noted that Ukrainians living without necessary utility services face great difficulties.
“People are forced to freeze in their apartments, live without water, buy heaters, generators, power banks, medicine,”he emphasized. In his opinion, this is a result of irresponsibility and systemic injustice. Oleg Popenko has called on the Verkhovna Rada and the Cabinet of Ministers for mandatory financial compensation to consumers, as, according to him,
“Ukrainians pay - therefore, they have the right to receive. And if there are no services, the state should pay the people.”
Social tension and the need for reforms
This situation raises concerns in society, as analysts say it is not a consequence of the war, but rather indicates gaps in the utility management system. In a situation where Ukrainians continue to pay for services they do not receive, it is important to find solutions to improve the situation and ensure consumer rights.
The situation with utility services in Ukraine highlights the urgent need for reforms in this area. The lack of supply of basic services threatens the well-being of people and their health, causing social tension. It is important for the government to respond to these challenges, ensuring not only compensation but also stability in the provision of utility services as well as transparency in their management.