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NBU reveals card safety rules: which data should never be shared

Ключові рекомендації щодо захисту банківських карток: що важливо не розголошувати.

Rules for the safe use of payment cards

The National Bank of Ukraine has published rules for the safe use of payment cards and recommendations for protection against fraud. The list states that the card number, which consists of 16 digits, can be shared, but this is not enough for fraudsters to commit theft.

It is important to pay attention to the data that should not be shared with anyone. These include:

  • the card's expiration date;
  • the three-digit CVV code on the back of the card;
  • login and password for online banking;
  • one-time digital codes received via SMS.

This information is critically important for ensuring the safety of financial transactions.

Recommendations for online behavior

The National Bank also provides recommendations for online behavior. In particular, it is advised not to click on suspicious links that may come in SMS, emails, or messengers such as Viber, Telegram, WhatsApp. This will help avoid falling into traps set by fraudsters.

Additionally, the NBU recommends verifying the mobile number at the carrier's office with a passport and connecting a ban on remote SIM card replacement. This can significantly reduce the risk of unauthorized access to personal data.

In the event of a data leak or loss of a phone, it is important to immediately call the bank's hotline to block the card and access to online banking. A formal complaint should also be filed with law enforcement, specifically with the Cyber Police, to document the incident and take necessary actions.

These recommendations are designed to enhance the security level of payment card users and reduce fraud risks. National Bank of Ukraine

Given the increase in cases of fraud involving payment cards, the recommendations of the National Bank of Ukraine become especially relevant. They will not only help users preserve their funds but also contribute to the overall improvement of financial literacy in the population. Such measures can reduce the level of fraud and increase trust in financial institutions in the country.

As the National Bank of Ukraine emphasizes the importance of safeguarding personal data, understanding the broader context of financial fraud is crucial. A recent report highlights that social engineering tactics account for the majority of bank fraud losses in the country. This underscores the necessity for consumers to stay informed and vigilant to protect their financial assets effectively.