Ukrainian bank 'Privatbank' found itself at the center of a scandal due to its refusal to issue a bank card to an injured defender. Commander of the Patronage Service 'Angels' Olena Tolkachova reported that the reason for the refusal was the physical impossibility of the soldier to complete the identification procedure.
The soldier turned to the institution to restore the card, but the bank manager demanded that he personally hold the plastic card near his face for a photo. This became impossible due to the veteran's lack of arms. The only option was to issue a power of attorney to another person, but this delayed access to funds for a long time.
Response from 'Privatbank'
After the incident became public, 'Privatbank' apologized for its actions. It was stated that they started an investigation and promised to deliver the cards to the client as soon as possible. They also promised to review internal procedures to avoid similar situations in the future.
Conflict in Vynnyky
In the town of Vynnyky in Lviv region, there was a conflict between a military man and his neighbors. The veteran suffered injuries from beatings inflicted by a 16-year-old teenager from a neighboring family. This incident once again highlighted the need to support military personnel and veterans in society.
The Ukrainian bank 'Privatbank' came under scrutiny after the scandalous situation with the refusal to issue a card to an injured soldier. After public outrage, the bank began to apologize and promised to avoid similar problems in the future. At the same time, the conflict in Vynnyky reminded society of the importance of supporting veterans and military personnel in fostering peaceful coexistence in society.