Naftogaz launches digital service 'Kub': reporting readings and paying bills online

New digital service 'Kub'

According to ХВИЛЯ: The company 'Naftogaz of Ukraine' has launched a new digital service 'Kub' for domestic customers, which allows users to submit gas meter readings, pay bills, and track consumption. This service is available for download on the App Store and Google Play, allowing users to conveniently access its functionality on mobile devices.

Thanks to the new platform, users receive automatic reminders about the need to submit readings and make payments. This simplifies the process of monitoring gas consumption and reduces the likelihood of payment delays. It is worth noting that the tariff for households remains fixed at UAH 7.96 per cubic meter of gas until April 30, 2026, ensuring price stability for consumers.

Benefits of the 'Kub' service

The 'Kub' service is designed to improve the convenience of customer service for 'Naftogaz' and simplify interaction with domestic consumers. This is an important step towards the digitization of services provided by the company, and it meets the modern requirements of users.

The launch of the 'Kub' service is part of 'Naftogaz's' strategy to modernize customer service and implement cutting-edge technologies in the energy sector. This initiative can positively impact consumer satisfaction by simplifying access to important information and services, which in turn may reduce the burden on the company's call centers. In the context of stable tariffs, digitization can also enhance resource management efficiency and reduce risks associated with unpaid bills.