Ukrainian Pension Fund Details Online Process for Reporting Unpaid Russian Pensions

How to Report Unreceived Pension Payments

According to Пенсії (RSS): The Ukrainian Pension Fund has issued new guidance for citizens to report non-receipt of pension payments from the Russian Federation via the government's electronic services web portal. This online service is designed to help individuals resolve issues related to their pension disbursements. This procedure is particularly relevant for Ukrainians who were eligible for Russian pensions prior to the full-scale invasion.

Available Submission Methods

Users can file a report using one of the following digital signatures:

• A qualified electronic signature (QES);
• The Diia.Pidpys (Diia.Signature) service.

A detailed video tutorial is also available to guide users through the reporting procedure step-by-step. This initiative aims to simplify access to services and promote digital inclusivity.

The Pension Fund's move is a critical measure to safeguard the social rights of citizens, especially in circumstances where receiving pensions may be complicated by external factors. By implementing these electronic services, the process of submitting notifications becomes more convenient and accessible, which is expected to improve the overall efficiency of managing pension payments in Ukraine.

In addition to reporting unpaid pensions, it's essential for recipients to stay informed about their options for changing pension payment methods. The Ukrainian Pension Fund has recently released a comprehensive guide that outlines the steps for switching how pensions are received. This information can be invaluable for individuals seeking to streamline their pension management. For further details, you can read more about the process for altering pension payment methods.