Ukrainians Get Clear Guidance on Compensation for Destroyed Homes

Ukraine's eRecovery Program: A Step-by-Step Guide

According to Главком: Ukraine has launched a structured process for residents to claim compensation for damaged or destroyed housing under the state-run eRecovery program. This initiative, governed by Ukrainian Law No. 2923-IX and Cabinet Resolution No. 381, outlines the key stages and eligibility criteria for those seeking financial relief. For English-speaking readers, it is important to note that this program is a direct response to the widespread destruction of civilian infrastructure caused by ongoing conflict, aiming to provide a clear path to rebuilding.

How to Secure Compensation: The Main Steps

The process begins with documenting the damage. Property owners must record all harm done, and then submit a formal notice about the affected property. This notice can be filed:

• online through the Diia platform;
• in person at a Center for Administrative Services (CNAP) or through a notary.

Once the notice is submitted, a local government-appointed Commission for Compensation Review inspects the damage. The findings are entered into the Register of Damaged and Destroyed Property (RDDP), a crucial step for moving forward with a claim.

Next, applicants must submit a formal request for payment under the eRecovery program. This requires opening a dedicated eRecovery account at a participating bank, such as PrivatBank, Monobank, Oschadbank, or others. For minor repairs (Category A), compensation can reach up to 200,000 UAH. For major renovations (Category B), it goes up to 350,000 UAH for apartments and 500,000 UAH for private homes. Importantly, these funds can only be spent on building materials or construction services from program-approved partners.

If a home is completely destroyed, affected individuals receive a digital Housing Certificate through the Diia platform. The process for issuing this certificate is defined by Cabinet Resolution No. 600, and it can be used to purchase a new home anywhere in Ukraine.

In cases where property documents are lost, owners should verify their data in the State Register of Real Property Rights for buildings constructed after 2013. For properties built before 2013, they must contact the Bureau of Technical Inventory (BTI) or local archives.

The introduction of the eRecovery program marks a significant milestone in rebuilding Ukraine's housing infrastructure, which has suffered extensive damage due to conflict. The program not only offers financial support but also provides a clear, structured procedure for obtaining compensation, which can simplify the recovery process for many citizens.

In summary, the eRecovery program lays out a clear sequence of steps for receiving compensation, enabling residents to restore their homes after damage or destruction. It also addresses the needs of those who have lost their homes entirely by offering a housing certificate to purchase a new property.

As the eRecovery program offers a structured approach to compensation, it's essential to understand the broader context of financial support available to Ukrainians. For instance, recent updates indicate that residents affected by extensive shelling can also claim compensation for their housing losses. This additional support reflects the government's commitment to rebuilding efforts amidst the ongoing conflict. To learn more about these options, visit compensation for housing losses after shelling.