Since Russia launched its full-scale invasion, the 1548 hotline has fielded 1.4 million requests
How the 1548 helpline supports Ukrainians
According to Міністерство соц. політики: Available around the clock, the 1548 hotline has become a lifeline for Ukrainians seeking help with evacuation, housing, IDP payments, and other pressing needs. Launched in 2022, the service has already handled 1.4 million requests from people across the country. Because the war has uprooted millions and made access to official aid harder, this helpline gives people one clear channel to turn to when they are not sure where else to get support.
Ways to reach the hotline
The service can be reached through multiple contact options:
- Viber
- Telegram at +380 96 078 8433
- Telegram bot @MinRe1548_bot
- Email: [email protected]
- Official website: 1548.gov.ua
The 1548 hotline plays a central role for people facing difficult circumstances, giving them reliable information and practical resources to cope with the impact of the invasion. As the crisis continues, the service has become essential for internally displaced persons, demonstrating how important well-organized state support really is.
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