Expansion of the 'Kyiv Digital' application functionality
The Department of Information and Communication Technologies of the Kyiv City State Administration has expanded the functionality of the 'Kyiv Digital' application by integrating the ability to submit complaints to the 'Contact Center of Kyiv' 1551 directly from the service map. Now users can easily create complaints using object cards in the services, significantly simplifying the communication process with city services.
In the new feature, users have the opportunity to leave comments and add photos to document violations, which increases the effectiveness of complaints. In addition, the status of complaint processing can be tracked in the 1551 application, ensuring transparency and convenience for users. The system also synchronizes user contact details with the 1551 database, allowing for a faster response to complaints.
New opportunities for Kyiv residents
The 'Kyiv Digital' application continues to develop, providing residents with new opportunities for convenient access to city services. Among other features, the following have been introduced:
- resilience map
- bathroom map
- psychological support
- accessibility map
- waste sorting map
- fairs
These services contribute to improving the quality of life in the capital and provide convenient access to necessary information.
The expansion of the 'Kyiv Digital' application functionality is an important step towards improving interaction between citizens and city services. Thanks to the new opportunities, users receive tools for responding quickly to problems in their surroundings, which can positively impact the overall level of communication and city management. This also highlights the city's commitment to modernizing services and implementing digital solutions to enhance the quality of life for Kyiv residents.