From November 1, Kyiv completely switched to an automated cashless payment system for public transport. The capital became the first city where the e-ticket system works without the alternative of cash, and now this experience is being viewed as a basis for potential scaling throughout the country. This is reported by Delo.ua.
The introduction of the e-ticket is expected to simplify the use of transport for passengers and ensure transparency of financial flows for carriers and municipalities. The system allows for the analysis of passenger flow, optimization of routes, and improvement of transport services.
How Cashless Payment for Transport Works in the Capital
Currently, residents and guests of the capital can pay for travel in several ways:
a single electronic ticket, including the Kyiv Smart Card or a one-time QR ticket;
the Kyiv Card, which serves as a discount or travel document.
The technical infrastructure allows Kyiv to operate entirely cashless. This experience is intended to be used when preparing for the potential launch of a single electronic ticket at the national level.
What Prevents the Launch of a Single Electronic Ticket Nationwide
Using the e-ticket in Kyiv consists of several simple steps. The passenger buys a QR ticket or transport card and can register it in a personal account to protect funds and manage tariffs. Top-ups are available through the mobile app, internet banking, payment terminals, and sales points. Payment is made by tapping the card or QR ticket on the validator in the transport.
At the same time, the government and the Ministry of Infrastructure are only processing the idea of creating a unified national e-ticket. This requires unified legislation, standardization of equipment, integration of payment systems from various cities, and significant investments in transport infrastructure throughout Ukraine.
Recall that the Ministry of Community and Territorial Development of Ukraine approved a single form of tickets for all types of public transport. The new rules will come into effect on January 1, 2026.