A Fresh Educational Pathway for Specialists
At a forum focused on the Resilience Centers, Tetiana Kyriienko—Deputy Minister of Social Policy, Family, and Unity of Ukraine—unveiled a new comprehensive training track for professionals. Designed to cut staff turnover by 85%, this initiative combines multiple learning formats, including an online course, in-person workshops, surveys, and specialized training sessions. Between 2023 and 2025, 1,039 specialists completed 23 different programs.
Core Components of the Training Pathway
The integrated educational route is built around several key elements:
- A free online course hosted on the Diia.Osvita platform, funded by UNICEF Ukraine, which introduces specialists to the basics of resilience-building services and the step-by-step process for delivering them.
- Three-day in-person training sessions supported by the Council of Europe Development Bank, aimed at deepening participants’ hands-on skills.
- A self-assessment questionnaire developed by experts from the Kyiv-Mohyla Academy.
- Thematic workshops to sharpen specific competencies.
Tetiana Kyriienko noted: 'It’s crucial that we implement training where theory is immediately tested in practice at the Resilience Centers. A specialist’s education also includes their psychological hygiene. The comprehensive pathway provides a system of supervision and professional support. We cannot afford to lose staff to burnout. A trained professional who knows how to recharge is a sustainable asset for the state.'
The goal of this initiative is to equip professionals with the knowledge and skills they need to perform their duties effectively at the Resilience Centers.
Kyriienko’s educational push underscores the importance of upskilling social policy workers, especially amid ongoing economic and social challenges. Reducing turnover and improving professional training can significantly boost the quality of services at the Resilience Centers, ultimately enhancing public well-being. The training program not only emphasizes practical abilities but also includes psychological support elements, which are vital for maintaining employee motivation and health.
As the Ministry of Social Policy implements this new training initiative, it is essential to consider the broader context of specialized education for staff at resilience centers. Enhancing the skills of support personnel is crucial for improving service delivery during challenging times. For further insights into how tailored training programs are reshaping the support services landscape, explore this article on specialized training for resilience center staff.