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Fraud Targeting War Widow's Benefits Uncovered by PrivatBank and Ukraine's Security Service

Викриття шахрайських схем, що намагаються отримати виплати для вдови військового, виявлене співробітниками ПриватБанку та Служби безпеки України.

Criminal Ring Exposed

A coordinated operation involving PrivatBank's security division, the National Police of Ukraine, and the Security Service of Ukraine (SBU) has dismantled a criminal group that siphoned funds from the bank account of a widow whose husband died defending the country. Investigators determined the perpetrators gained unauthorized access to her online banking profile by altering the registered mobile number. This breach allowed them to steal state benefits intended for the fallen soldier's family.

Authorities have since frozen assets totaling 1.2 million hryvnias, and both suspects are now in custody. The crime was first detected in early 2025, when the Cybercrime Prevention Unit in Kharkiv region, working alongside the bank's security team, identified the perpetrators. Court-authorized searches were conducted, including at a correctional facility where one of the suspects was already serving a sentence.

Investigation Outcomes

Evidence seized includes mobile phones, handwritten notes, and other material proof of the illegal activities. Prosecutors have already filed motions to keep both suspects in pretrial detention. PrivatBank warns that customers must never share sensitive banking details—especially the CVV code, card expiration date, or SMS verification codes from the bank or mobile provider—with anyone. A genuine bank employee would never request such information.

This case underscores the critical need for robust personal data protection in online banking, particularly for vulnerable groups such as families of fallen defenders.

The exposure of this criminal network and the arrest of the suspects marks a significant victory in Ukraine's fight against cybercrime. At the same time, the incident highlights the urgent need to raise public awareness about financial security and the risks of online fraud.

This alarming incident is part of a broader trend of criminal activities exploiting vulnerable individuals during times of crisis. For instance, in a separate case, authorities recently apprehended a man in Kyiv who was selling fraudulent job opportunities to help men evade military conscription. Such schemes not only undermine the integrity of support systems but also pose significant risks to those seeking assistance. To learn more about this concerning issue, read about the fraudulent job schemes in Kyiv.