Lifecell updates all tariffs: free internet in the EU from November

One of Ukraine's leading mobile operators, lifecell, is preparing for major changes to its tariff plans. Starting from November 26, 2025, the company will launch revolutionary innovations affecting millions of subscribers across the country.

The main update will involve joining the European roaming space and introducing the 'roaming like at home' (RLAH) principle, allowing users to automatically use a certain amount of mobile internet in the European Union without additional costs.

The operator will also expand the capabilities of its tariffs while maintaining their cost. For example, gigabytes for use in EU countries will now automatically be included in the tariff package without any additional payments. Conditions for owners of various gadgets will also be improved.

• Gigabytes for use in EU countries are now automatically included in the tariff package and available without additional payments or promotions;
• The current tariff prices are maintained while their usage capabilities are expanded.

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Some users, particularly subscribers of the 'HandMade', 'Do It Yourself', and 'Unlimited Call' tariffs, may lose the ability to use international roaming after November 26. However, the 'Unlimited Call' tariff will receive positive changes and extend its coverage throughout Ukraine.

What do subscribers need to know?

All subscribers whose tariffs will change will receive an SMS notification with detailed information. If the new conditions are unsatisfactory, subscribers will have the opportunity to change their tariff for free until December 14, 2025. There will also be an option to terminate the contract unilaterally within seven days of receiving the notification about the changes.

lifecell will do everything possible to make the transition to the unified European roaming space as comfortable as possible for its subscribers and to continue improving the quality of roaming services.

Ukraine's leading mobile operator lifecell is preparing for significant changes in its tariff plans, which will affect millions of subscribers across the country. The new roaming conditions in the EU and improved access to mobile internet are just part of the revolutionary innovations of the company, which will simplify life for subscribers and allow them to use lifecell services even more conveniently. Users with tariffs subject to changes will receive detailed information and the opportunity to change their tariff for free to find the best option for themselves. It is also worth noting that lifecell aims to make the transition to the new conditions as comfortable as possible for its clients, always striving to improve the quality of communication and service.