Transport, shelter, and requests in 15-80: what the 'Digital Zaporizhzhia' app can do

The 'Digital Zaporizhzhia' app is operating in Zaporizhzhia, bringing together city digital services for residents. Through a smartphone, users can contact the call center, track transport movements, find shelters, and learn about repairs. This is reported by the Zaporizhzhia City Council.

Digital Zaporizhzhia: what functions are available to residents

The city council announced the launch of the service on October 7. According to Secretary of the City Council Regina Kharchenko, the app is designed to centralize everyday city services in one place.

Users already have access to:

• submitting requests to the call center 15-80;
• tracking the status of submitted requests;
• viewing public transport movements;
• finding the nearest shelter;
• information on repair works;
• participating in city surveys.

For requests to 15-80, there is not only a channel for sending messages but also the ability to check their further status. This helps monitor the handling of issues without separately searching for information in other services.

The transport section allows users to view the movements of city transport. At the same time, this feature should be distinguished from paying for rides using a smartphone: the launch message does not state that the app replaces existing payment tools.

App for Android and iPhone: where to download and report issues

«Digital Zaporizhzhia» is available on Google Play and the App Store. Residents are encouraged to install the app, check its capabilities, and send feedback to technical support.

«We will further expand the functionality so that 'Digital Zaporizhzhia' becomes the main access point for city services,» emphasized Regina Kharchenko.

It is worth checking the shelter location in advance to know its whereabouts and the way to it. This function can also be useful for passengers: during air alerts, drivers of public transport in Zaporizhzhia warn about danger and recommend proceeding to the shelter.