Mobile CNAPs in Sumy Region: how offices operate after attacks

Mobile CNAPs are being implemented in the Sumy region, arriving at places where support is needed the most. Their goal is to simplify access to services, document processing, and payment of utility bills for residents of frontline regions. In the last three months alone, two such mobile offices in Sumy have provided 646 services. The most popular services include social services, registration, and veteran assistance. Thanks to collaboration with the Ministry of Digital Affairs, the Sumy team has received a third mobile CNAP, which will start operating soon. The community has also actively participated in the EGAP program for the development of digitalization, accessibility, and mobility projects. The main goal is to ensure the resilience of frontline regions and to provide accessible public services to all who need them.