What Gets Left Behind on the Kyiv Metro? The Lost and Found Reveals All

How to Reclaim Your Lost Items

According to Главком: Kyiv's subway system has outlined the official process for retrieving lost property. The central lost and found office is situated at the 'Dorohozhychi' station. During the final quarter of 2025, the most common items turned in were:

• 35 bags,
• 15 mobile phones,
• 11 pairs of headphones.

Found items are stored for a period of six months, while any discovered identification documents are immediately handed over to the police.

Step-by-Step Guide if You Lose Something

The municipal enterprise 'Kyivskyi Metropoliten' advises passengers who have lost personal belongings to follow a simple procedure:

• First, call (044) 238-43-13. Be prepared to describe the lost item and provide key details such as the station, date, and approximate time of loss.
• The lost and found office operates Monday through Thursday from 08:00 to 17:00, and on Fridays from 08:00 to 15:45. It is closed on weekends, with a daily technical break from 12:00 to 12:45.

Knowing what to do if you find someone else's property is also crucial. In that case, you should inform the station attendant or police on the platform. If you discover an item on a train, use the 'Passenger - Driver' intercom to report it.

“This information is vital for passengers, as it helps them locate lost items more quickly and navigate the recovery process with confidence.” - Kyivskyi Metropoliten

In related metro news, repair work will commence on March 4th at exit №1 of the 'Lukianivska' station, heading towards Yurii Illienka Street. This is a major transit hub, so passengers are advised to factor this into their travel plans to avoid delays. Being aware of these operational details helps commuters save time and steer clear of inconvenience during their journeys across the city.