NBU on AI in Finance: how technology will change banks and services

At the Digital Banking 2025 conference organized by the Ukrainian Association of Fintech and Innovation Companies, attention was focused on the impact of artificial intelligence on the financial sector.

Deputy Head of the NBU Oleksiy Shaban emphasized that the implementation of AI will determine the development of the financial system and the country as a whole, providing product personalization, improving cybersecurity, and risk management.

For successful transformation, financial institutions need to create a digital platform for implementing AI solutions, while regulators must develop strategies for the use of artificial intelligence to ensure the safety and ethicality of processes in the financial sector.

The National Bank has already approved a policy for the responsible use of artificial intelligence and is actively collaborating with other regulators to study and implement best practices in regulating the use of artificial intelligence in the financial sector.