Kyiv Residents' January Heating Bills Omitted, February Statements to Include Charges

Central Heating Situation in Kyiv

According to Главком: Residents of Kyiv who received their utility bills in February found no charge for centralized heating for January 2026 from the municipal enterprise 'Kyivteploenerho'. This omission resulted from a suspension of heating and hot water services, caused by severe damage to the city's critical infrastructure from sustained enemy shelling. Charges for the part of January when heating was supplied without interruption will be added to the February bills, which residents will receive in March.

The February payment notices were delivered late, with some households receiving charges for residual thermal energy consumed in December. It is important to note that for residential buildings without direct contracts, no charges for January under the 'Population' tariff category have been applied. Any amount paid for January will be counted as an overpayment. This situation highlights the direct impact of war on civilian utility services.

Regulation and Consequences

These measures are governed by Cabinet of Ministers Resolution No. 118, which took effect on January 30, 2026, addressing issues related to Ukraine's current energy infrastructure crisis. Since the full-scale invasion began in February 2022, Russia has continued to target Ukraine's energy grid, with attacks intensifying since the autumn of 2025. As of December 12, 2025, a total of 4,500 attacks on energy infrastructure objects have been recorded. Following a massive Russian attack on January 9, 2026, 6,000 buildings were left without heating.

For more information, Kyiv residents can contact the city's contact center at 1551 or reach out to the municipal utility concern 'Center of Communal Service' via remote service channels or in person at one of its district centers.

The situation with centralized heating in Kyiv underscores the consequences of the ongoing conflict and its impact on the city's daily life.

Infrastructure damage from shelling leads to disruptions in heat supply, which is critically important during the winter season. The current adjustments to billing also point to the necessity of adapting to new conditions arising from military actions and their consequences for Ukraine's energy sector.