Transfer of mobile number to another operator: Ukrainians are massively switching to one company

Ukrainians are increasingly using the mobile number portability (MNP) service, and in September, the absolute leader in growth was lifecell. This operator was the most common destination for subscribers from other companies. This is evidenced by data from the National Commission for the regulation of electronic communications (NCEC), cited by OBOZ.UA.

How many subscribers mobile operators lost in September 2025

During the month, users made 28,557 number transfers, more than half of which were to lifecell. The largest loss of clients was experienced by Kyivstar and Vodafone.

The statistics are as follows:

• Kyivstar lost 12,403 subscribers;

• Vodafone — 9,693;

• lifecell — 6,265;

• Intertelecom — 87;

• TriMob — 109.

Which mobile operator received the most transfers from subscribers

Among the receiving operators, the leader was lifecell — 14,460 numbers were transferred to it. Vodafone gained 7,504 subscribers, while Kyivstar received 6,571. The other operators received only a few transfers.

Thus, lifecell became the only mobile operator that succeeded in increasing its subscriber base in September thanks to MNP. Its growth was 8,195 new connections.

Experts explain lifecell's popularity with flexible tariffs aimed at online users, as well as simple conditions for switching. At the same time, there is fierce competition in the market, so changes in the shares of operators may intensify in the coming months.

Previously, we wrote that starting from October 1, 2025, Ukrainians faced price increases for mobile services, as the largest operators revised their tariffs.