New scam scheme: how scammers lose numbers and money through calls from 'mobile operators'

New scam scheme: how scammers lose numbers and money through calls from 'mobile operators'

Scammers call Ukrainians, posing as representatives of mobile operators, aiming to gain access to their numbers and bank accounts. The criminals offer various services, such as connecting additional options or switching to better connections. During the conversation, the scammers ask victims to dial a combination of digits and symbols on their phones, leading to the loss of the old SIM card. After that, the criminals gain access to the number, opening the door to bank accounts, social networks, and messengers.

“Never disclose SMS codes, card details, or passwords. It's always a scam!” - press service of CyberpoliceUA

How to protect yourself

• If you receive such a call, immediately hang up and report the scammer to the mobile operator's hotline.
• If communication occurs via messengers, block the suspicious contact.
• Do not share codes (one-time passwords) from banks and mobile operators with anyone.
• Do not provide details about incoming calls to strangers.
• Do not dial combinations dictated during phone conversations or sent in messages.

The situation with fraud through phone calls is becoming increasingly common, so it is essential for mobile service users to remain informed and vigilant. Raising public awareness can significantly reduce the likelihood of losing personal data and finances. Taking preventive measures, such as reporting suspicious calls and blocking unknown contacts, is an important step in the fight against fraud.