Kyiv Residents Receive Bills Without Heating Charges Following Infrastructure Attacks

Heating Bills for January 2026

According to ХВИЛЯ: Residents of Kyiv have received their utility bills for January 2026 with no charges for centralized heating during periods when the service was unavailable. This is a direct result of hostile attacks on the capital's energy infrastructure, which caused severe damage to critical facilities, as reported by the press service of the municipal company 'Kyivteploenergo'. The ongoing conflict has repeatedly targeted Ukraine's power grid, creating widespread disruptions to essential services.

Massive shelling damaged the district heating system, leading to a suspension of heating and hot water supply. The January bills exclude charges for these interruption periods. Payment for the stable heating period in January, which lasted from the start of the month until the first major attack, will instead be included in the February bills, which are due to be delivered in March.

Regulatory Procedures and Billing Adjustments

The delay in issuing these adjusted bills is due to the need to comply with new regulatory procedures, specifically Cabinet of Ministers Resolution No. 118 dated January 30, 2026. This resolution governs the recalculation of utility costs when services are not provided or are provided only partially.

• For some buildings without direct contracts, such as those managed by housing cooperatives (OSBB/ZhBK), the bills included a balance for heat consumed in December.
• No heating charges for January were applied for the 'Population' tariff category in these buildings.

If a consumer has already paid for heating in January, the amount will automatically be credited as an overpayment for future billing periods.

This situation underscores the severe hardships faced by Kyiv's residents due to a war that directly targets urban life support systems. The removal of charges for undelivered heating is a crucial support measure for the population amidst wartime economic instability. The adherence to new regulatory frameworks also demonstrates the utility sector's adaptation to extreme circumstances, aiming to ensure greater transparency and fairness for consumers during these challenging times.